Return and Refund Policy
- The Ritual Cafe will not take responsibility for any difficulty occurring outside TheRitualCafe.com.
- Any complaint must be placed, within 24 hours counted from the occurrence, at TheRitualCafe.com - Contact us. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed after the referred 24 hour period, these shall only be acknowledged in cases of force majeure.
- The Ritual Cafe - Customer Service team may, whenever deemed necessary, carefully investigate reports and other data at its disposal, resorting to any existing means for such effect.
- Due to the payment system applied by the Website Operator and third-party payment processors and provided that cash refund conditions are met, a refund may only take place in the form of credits (and not cash) up to existing prior paid amount, subject to eligibility conditions.
- Amounts spent on related services, such as readings of any kind, and video/voice Calls, are not subject to refund/compensation. We offer a service and services are non-refundable.
- Notwithstanding the above, The Ritual Cafe will not be liable for any defamatory, offensive or illegal conduct of any Guest/Subscriber, or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of or use of records, whether under contract or tort theory, or under any other cause of action, for any amount over and above the amount paid by the Subscriber to The Ritual Cafe.
- Under no circumstances, including, but not limited to, negligence, shall The Ritual Cafe or any of its related, affiliated companies or members be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use the service, without prejudice of the established in the present clause.
- The website and all of its features must be used at all times in line with their purpose and intended use. Any dishonest behavior, action, maneuvers of any kind, inclusive of attempt(s), with special regard to the circumvention of applicable rules (whether written or implied) may lead to the refusal of future services to the client/subscriber. Please note that the Website Operator is entitled to act accordingly on the basis of conclusions drawn from circumstantial or factual information brought to its attention either through website monitoring or by any other means within the scope of legality. Cases of dishonest or fraudulent behaviors related to online transactions are deemed a high priority. Such cases may be outsourced to dedicated and reputable service providers, within the framework of the applicable data privacy regulation.
- The subscriber accepts that in case of any fraudulent transaction The Ritual Cafe has a right to use all available information at its disposal during any kind of legal procedure. Including, without the claim of completeness, browser history, IP and email addresses and any other traceable activity. During such legal procedures The Ritual Cafe might involve other, professional investigator parties and share certain information in order to comply with law requirements, vindicate its rights and represent the best interests of its Customers. The client will stay liable for investigation or collection costs related to any fraudulent transaction.
- The Ritual Cafe grants full cooperation to legal authorities investigating fraudulent transactions and other matters falling under legal jurisdiction and responds to subpoenas and court orders. For this reason subscribers may only use their own payment methods on our websites.
- Please take into consideration that The Ritual Cafe reserves the right to round payments to be paid as a compensation/refund, and therefore, The Ritual Cafe shall be entitled to apply rounding.
- Please note that if a one-time promotion offer is advertised on any service, then such promotion shall apply only once per existing or new user where applicable, any such user may have and/or regardless of any other circumventing methods he/she may use. Otherwise, the purchase will be processed without the discount.
Copyright © 2023 The Ritual Cafe - All Rights Reserved. For entertainment purposes only. Must be 18 years or older.
